Basic Responsibilities |
A. Serve as Veterans’ Certification Officer, advising and monitoring the progress of students using benefits, preparing and submitting annual and other required reports to VA officials and agencies. Insure that ACU remains in compliance with VA regulations. B. Serve as the point of contact for students and campus offices regarding the use of VA/military benefits at ACU. C. Provide data input, processing, and support for the transfer articulation and admission requirement monitoring functions and processes, including the Texas Common Course Numbering System. D. Enter transfer credit from official transcripts into student records and ensure that all relevant academic policies are followed in the awarding of transfer credit. |
Essential Duties |
A. Serve as Veterans’ Certification Officer, advising and monitoring the progress of students using benefits, preparing and submitting annual and other required reports to VA officials and agencies. Insure that ACU remains in compliance with VA regulations. 1. Create and maintain permanent files for all students who apply to use VA benefits at ACU, filing the necessary forms for students to receive benefits and monitoring the progress of each student toward degree completion. 2. Determine applicability of transferred work and/or military training to students’ chosen degree plans, for “block 7" reporting, notifying VA officials of repeated courses, pre-requisite, developmental or leveling (for graduate students) work, full-time or part-time status, changes in student
schedules, and progress toward and completion of degree as required by VA. 3. Secure data for preparing and submit annual reports and updates, prepare for annual and triennial audits, communicate with students using benefits and VA administration on unusual issues or questions. 4. Remain current on relevant policies and procedures through training and information offered by the Veteran’s Administration, Texas Veterans Commission and other sources. Keep the Registrar and other staff informed regarding any changes related to military education policies or VA/military benefit certification processes.
B. Serve as the point of contact for students and campus offices regarding the use of VA/military benefits at ACU. 1. Provide effective customer service and accurate information to students regarding the use of VA education benefits in line with program policies in order to assist them in making appropriate choices and decisions. 2. Serve as the primary contact for VA education benefits issues and work with appropriate campus offices (Financial Aid, Academic Advising, Office of the Registrar) to resolve issues with sensitivity to the specific needs and requirements of students using these benefits. 3. Communicate with the Veteran’s Administration and Texas Veterans Commission as needed regarding policy questions, student situations and reporting requirements. 4. Work with the Registrar to educate the campus community on policies and procedures regarding VA education benefits and keep up to date with policy changes that impact students or campus offices and procedures. C. Provide data input, processing, and support for the transfer articulation and admission requirement monitoring functions and processes, including the Texas Common Course Numbering System. 1. Process transfer articulation for both current and incoming students. 2. Support the Registrar and Transfer Articulation Coordinator in the process of building the transfer articulation catalog. 3. Manage the Texas Common Course Numbering System for the university by sending out information regarding its revision annually and collecting data from academic departments about its effectiveness.
D. Enter transfer credit from official transcripts into student records and ensure that all relevant academic policies are followed in the awarding of transfer credit.
1. For undergraduate students who are new to the university or who are taking approved classes during the summer term. 2. For graduate students who are new to the university and may be receiving advanced standing in their degree plan.
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Professional Development Requirements |
A. Skills: 1. Knowledge of operating on a network system. 2. Knowledge of integrative software, word-processing and Web applications.
B. Training Required: 1. Veterans’ Administration training in certification processes and recordkeeping. 2. Continuous training on student system upgrades and Web upgrades. 3. Training on Banner’s transfer system, as well as training in Slate and other campus software packages.
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Qualifications |
A. Professional
1. Bachelor’s degree required. 2. Previous experience with university academic processes preferred. 3. Computer skills, including word-processing and email communication. 4. Analytical skills and knowledge of academic records. 5. Demonstrated ability to work effectively in a collaborative and team environment. 6. Excellent oral and written communication skills. 7. Ability to work with details and follow-through on tasks. 8. Ability to accurately interpret VA requirements; prior knowledge of VA requirements is preferred.
B. Personal
1. Strong interpersonal and communication skills. 2. Professional appearance and attitude. 3. Strong understanding of process and organizational structure. 4. Strong sense of customer service and customer relations. 5. Ability to meet deadlines and work with pressure at some periods of time. 6. Willingness and eagerness to learn. 7. Respects confidential nature of student records. 8. Enjoys serving faculty, staff, and students.
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Additional Information |
ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law.
ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.
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